How to Fix the "QBCFMonitorService Not Running on This Computer" Error

QuickBooks users rely on seamless connections between their computers and the QuickBooks Database Server Manager. However, sometimes issues arise that disrupt this connection. One of these common errors is the “QBCFMonitorService Not Running on This Computer” message. This error can interfere with QuickBooks’ multi-user mode, preventing multiple users from accessing the company file simultaneously. In this blog, we will discuss the causes of this error and provide a comprehensive guide to troubleshooting and resolving it.

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What is QBCFMonitorService?

QBCFMonitorService is a crucial part of QuickBooks, facilitating multi-user mode and enabling seamless connections to the QuickBooks Database Server. When this service stops running, it disrupts multi-user access, meaning only one user can work on QuickBooks at a time. This can significantly impact business operations that depend on multi-user access to QuickBooks files.

Why Does the "QBCFMonitorService Not Running" Error Occur?

The “QBCFMonitorService Not Running on This Computer” error can occur for several reasons. Common causes include:

1. Service Not Started or Disabled

Sometimes, the QBCFMonitorService may not start automatically or may have been disabled, preventing it from functioning.

2. Damaged QuickBooks Installation Files

Corrupted or missing QuickBooks installation files can cause errors with various QuickBooks services, including QBCFMonitorService.

3. Outdated QuickBooks Database Server Manager

An outdated version of QuickBooks Database Server Manager can cause compatibility issues, resulting in the QBCFMonitorService error.

4. Firewall or Security Software Interference

Firewalls and antivirus software can block the service, preventing it from running correctly.

5. Incorrect Configuration of Windows Administrative Tools

Incorrect settings in Windows Services or other administrative tools can interfere with the service.

Troubleshooting the "QBCFMonitorService Not Running" Error

Here’s a detailed, step-by-step guide to troubleshooting and resolving the "QBCFMonitorService Not Running on This Computer" error.

Step 1: Restart the QuickBooks Database Server Manager

Often, a simple restart of the QuickBooks Database Server Manager can fix the issue.

1. Open the Start menu on your server computer.
2. Type QuickBooks Database Server Manager in the search bar and select it from the results.
3. Click on the Scan Folders tab.
4. Add your company file folder if it’s not already listed.
5. Click Start Scan and wait for the process to complete.
6. After the scan, try opening QuickBooks in multi-user mode to check if the error is resolved.

Step 2: Manually Start the QBCFMonitorService

If the service is not running, you can start it manually through the Windows Services tool.

1. Press Windows + R to open the Run dialog box.
2. Type services.msc and press Enter.
3. In the Services window, scroll down to find QBCFMonitorService.
4. Right-click on it and select Start.
5. Set the Startup type to Automatic to ensure it runs automatically in the future.
6. Close the Services window and check if the error persists.

Step 3: Update QuickBooks and the Database Server Manager

Outdated software can cause compatibility issues. Ensure that both QuickBooks and the Database Server Manager are up to date.

1. Open QuickBooks and go to the Help menu.
2. Select Update QuickBooks Desktop and choose the Update Now tab.
3. Click Get Updates and wait for the update to complete.
4. After updating QuickBooks, restart your computer and check if the issue is resolved.
5. If the problem persists, also update the QuickBooks Database Server Manager using the latest QuickBooks installer.

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Step 4: Configure Firewall and Security Settings

Firewalls and antivirus programs sometimes block QuickBooks services. Configuring them to allow QBCFMonitorService can help resolve this error.

1. Open your firewall or antivirus program.
2. Go to the settings menu and look for options to allow or exclude certain services.
3. Add QBCFMonitorService.exe and QuickBooks Database Server Manager to the allowed list.
4. Save the changes and restart your computer.
5. Test multi-user mode in QuickBooks to see if the error is resolved.

Step 5: Repair QuickBooks Installation Files

Corrupted installation files can interfere with the QBCFMonitorService. Repairing your QuickBooks installation may help.

1. Open the Control Panel and go to Programs and Features.
2. Find QuickBooks in the list and select Uninstall/Change.
3. In the installation window, choose Repair and follow the prompts.
4. Once the repair process is complete, restart your computer.
5. Open QuickBooks and check if the error has been resolved.

Step 6: Reinstall QuickBooks Database Server Manager

If repairing QuickBooks doesn’t work, a fresh installation of the Database Server Manager may be necessary.

1. Download the QuickBooks Database Server Manager installer from the official Intuit website.
2. Uninstall the current version of the Database Server Manager via the Control Panel.
3. Run the downloaded installer and follow the instructions to reinstall the Database Server Manager.
4. After installation, restart your computer and test if the multi-user mode is working without the error.

Step 7: Verify and Rebuild Data in QuickBooks

Data integrity issues within your company file can sometimes cause service errors. Verifying and rebuilding data can fix these underlying issues.

1. Open QuickBooks and go to the File menu.
2. Select Utilities > Verify Data.
3. Wait for QuickBooks to check the data for errors. If no errors are found, the data is good.
4. If errors are found, return to the File menu.
5. Choose Utilities > Rebuild Data and follow the prompts to complete the process.
6. After rebuilding the data, try opening QuickBooks in multi-user mode to see if the error is resolved.

Preventing QBCFMonitorService Errors in the Future

Once you’ve resolved the "QBCFMonitorService Not Running" error, consider taking these preventive measures to avoid similar issues in the future.

1. Regularly Update QuickBooks

Regular updates ensure that QuickBooks and the Database Server Manager are free of bugs and compatibility issues.

2. Schedule Regular System Maintenance

Run regular checks on your system to ensure that firewall and antivirus settings aren’t interfering with QuickBooks services.

3. Back Up QuickBooks Data

Regular data backups allow you to recover your files if data integrity issues arise.

4. Check Multi-User Mode Periodically

If you frequently use multi-user mode, check its functionality regularly to catch and resolve issues early.

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Conclusion

The “QBCFMonitorService Not Running on This Computer” error can be a hindrance, especially for businesses that rely on multi-user mode in QuickBooks. By following the troubleshooting steps outlined in this blog, you can resolve the issue and restore smooth access for multiple users. If you still encounter difficulties, it may be time to consult with a professional.

For additional assistance, contact QuickBooks support at +1-888-538-1314. A trained technician can help guide you through more advanced troubleshooting or provide other solutions to ensure your QuickBooks runs smoothly.