Doable actions if QuickBooks Won't Open or crashes frequently

  • Jan 12, 2024
  • | 204

QuickBooks helps users store their financial records in one place and utilize them according to the best interest of the business. Unfortunately, users get troubled if QuickBooks Won't Open or crashes randomly on their computers. If your QB Desktop fails to start, go through this blog to understand why this happens and the actions you can take to rectify the software launch issue.

Let our QB support team handle the matter by giving them a call at +1-855-738-2784 for assistance.

Primary causes of QuickBooks won’t open error in Windows 10

QuickBooks might sometimes fail to launch due to internal issues or inappropriate PC conditions. The factors that stop QB from opening on your computer are discussed below-

  1. 1. QuickBooks cannot connect with the QBWUSER.ini file while launching, which leads to malfunction in the software.
  2. 2. QuickBooks cannot open or crashes while running due to incompatibility with the obsolete Windows version.
  3. 3. QuickBooks processes are blocked by the security programs on your computer, forcing the software to crash.

Read Also: How do I fix error code 80070057 in QuickBooks?

Perfect ways to fix QuickBooks not opening error

You won’t be able to perform business accounting if QuickBooks cannot start or crashes randomly a few seconds after running. The usable techniques to eliminate this launch issue from your QB are mentioned below-

Solution 1- Ensure the QBWUSER.ini file is accessible to QuickBooks

QuickBooks stores its launch configuration and user account info in the QBWUSER.ini file on your system. The file is processed during the software launch to verify the user’s identity, and issues might develop if the file fails to run. You must recreate the QBWUSER.ini file to ensure the software doesn’t face any problems while opening. Use these steps-

  1. 1. Launch the file explorer on your system and visit C: Users\Public\PublicDocuments\Intuit\QuickBooksXX\ini.
  2. 2. Go inside the folder and right-click the QBWUSER.ini file.
  3. 3. Select the Rename option in the list and enter ‘.old’ at the end of the file name.
  4. 4. Save the file as ‘QBWUSER.ini.old’ on your computer and launch QB.

If QuickBooks fails to start after repairing the QBWUSER.ini file, move to the next solution.

Solution 2- Download and install the latest Windows update before opening QuickBooks

Like any other software, QuickBooks also has some basic requirements to run and function smoothly on a computer. The software integrates with Windows applications for several accounting tasks and might fall prey to issues if Windows isn’t updated to the latest released version. These compatibility issues affect the software functions and can be resolved by installing the latest Windows updates on your computer using the following steps-

  1. 1. Open the control panel window and click the Security & Updates option.
  2. 2. Click the Windows Update option in the left panel and select the Check for updates option in the next window.
  3. 3. Hit the Download and Install option when the latest Windows version is displayed.
  4. 4. Follow the instructions to download the Windows update and wait for the system to reboot automatically after Windows updates are installed.
  5. 5. Open QuickBooks Desktop.

Conclusion

This blog gives us a broad understanding of the reasons why QuickBooks Won't Open or crashes frequently on your computer. The useful methods to prevent issues during software launch are discussed in the blog, and we hope you use them to run QB efficiently on your computer.

Contact our QB support team at +1-855-738-2784 if you run into issues while using the solutions.

You May Read More: How To Resolve QuickBooks Error H303